Not every pest situation is an emergency, but when it is — an active hive near kids, a sudden rodent sighting in a nursery, a wasp nest blocking a doorway — our triage protocol gets a technician moving fast. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Not sure if it's urgent? Call anyway; we'll help you determine whether same-hour dispatch is needed.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Every technician on emergency dispatch carries the same state licensing and liability coverage as our scheduled service team.
Emergency dispatch pricing is quoted clearly before treatment starts, even for after-hours and weekend calls.
Our rapid-response units are stocked broadly, so a technician doesn't need to return to base mid-emergency.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
We respond fast to sudden rodent activity, especially in spaces involving infants or food preparation.
A sudden swarm or outbreak after a storm or seasonal shift gets an urgent technician dispatched to assess and treat on arrival.
Weekend and holiday emergency calls receive the same rapid response as any weekday urgent call.
A pest emergency threatening business operations or a health inspection gets fast-tracked commercial dispatch.
Our dispatcher asks a few quick questions to route true emergencies ahead of standard scheduling.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
An emergency technician is routed to your Stony Brook University property as fast as road conditions allow, day or night.
The technician assesses the situation on arrival and quotes a flat emergency price before any treatment begins.
The immediate threat is resolved on the spot, with any needed follow-up scheduled under our standard guarantee.
Called on a Sunday morning about a sudden ant swarm in the kitchen and they treated it same-day without any hassle.
A mouse showed up in the nursery at night and I panicked — the emergency line got a technician out fast and it was handled before morning.
Our restaurant had a wasp problem right before a weekend rush and same-hour dispatch kept us from having to close.
A storm knocked a tree limb into our shed and disturbed what turned out to be a yellow jacket nest right as the kids were about to go play outside. Someone was there within the hour.

No matter what time it is or which Stony Brook University neighborhood you're in, our emergency line is staffed and ready to route a technician. Our Stony Brook University emergency routes are planned to minimize response time across the full service area, not just near a single dispatch hub.

If you're unsure, call anyway — our dispatcher will help determine if same-hour response is warranted.
True 24/7 coverage means an urgent call at 2am gets the same response as one during business hours.
Arrival time depends on location and current dispatch load, but emergency calls are prioritized ahead of standard scheduling.
Pricing reflects the urgency of same-hour dispatch but is always confirmed with you upfront, not hidden.
That's fine — we'd rather you call and let us assess it than wait on something that turns out to matter.
Yes, commercial emergency dispatch is available, especially for situations that could affect a health inspection or force a closure.
One call to +1-844-564-2570 gets urgent dispatch moving immediately.
Call +1-844-564-2570